F.A.Q.

Cancellation, Refunds, & Returns

Cancellations

Because of the speed orders are processed, we do not allow cancellations of orders once they have been printed.

Refunds

We make every effort possible to ensure your items will be produced at their best quality. We offer a money-back guarantee on products that do not meet our quality standard.

We will offer a credit to your account, or a replacement item free of charge, if one or more of the following occurs:

• Incorrect Size or Style: If the garment printed on does not match that of our order page
• Printing Error: If the finished product is misaligned by more than one-inch (1.0") off center from the provided measurements
• Incorrect Printing: The finished product artwork differs from the artwork supplied to us
• Missing or Damaged Garments: If your item was not delivered in a timely manner, or the garment was ripped, torn, or damaged

Returns Without Cause

Due to the customized nature of our products, items cannot be returned that were correctly printed and delivered to the customer.

Submitting A Claim

Claims may be emailed to notdeadyettshirts@gmail.com

Where is my refund?

All refunds will be sent back to the payment method of your original payment. Money should be refunded in the currency you originally selected. If we're unable to refund you in the original currency, or your primary currency, you'll be refunded in US dollars (USD)

Do you provide tracking numbers? 
Yes! We provide tracking numbers for all United States orders! Tracking numbers will be provided 24-48 hours after your item has shipped out and will be available online. To find your status tracker, please check your confirmation email.

What is the average wait time?
Our t-shirts are made-to-order, the average wait times are vary for each country. We ship via USPS and U.S. residents should expect their order 3-5 business days after the order has been shipped. Orders are shipped out within 1-2 business days.

When can I expect my order?

(Add 1-2 business days for processing time)